1. Introduction
XScale Lab ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Contact details you voluntarily provide when you reach out to us via Telegram, email, or our bot — such as your name, username, email address, and any information you include in your message.
- Usage data automatically collected when you visit our website, including IP address, browser type, device information, referring URLs, pages viewed, and timestamps.
- Cookies and similar technologies used to improve site performance, analyze traffic, and measure the effectiveness of our marketing campaigns.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services;
- Respond to your inquiries and provide customer support;
- Send you updates, announcements, and relevant offers (only if you have opted in);
- Analyze website traffic and user behavior to improve the user experience;
- Measure and optimize advertising campaigns, including those run through Google Ads;
- Comply with legal obligations and prevent fraudulent activity.
4. Third-Party Services
We may share information with trusted third-party providers that help us operate our website and services. These include:
- Google Analytics & Google Ads — to analyze traffic and measure advertising performance. Google may use cookies to serve ads based on your prior visits. You can opt out at adssettings.google.com.
- Cloudflare — to deliver content, protect our site from attacks, and analyze traffic patterns.
- Telegram — when you contact us through our Telegram channel or bot, your interaction is subject to Telegram's own privacy policy.
We do not sell your personal information to third parties.
5. Cookies
Our website uses cookies and similar tracking technologies to store preferences, understand how visitors use the site, and deliver relevant advertising. You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the site.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your jurisdiction (including under GDPR and similar regulations), you may have the right to:
- Access, correct, or delete the personal information we hold about you;
- Object to or restrict our processing of your data;
- Withdraw your consent at any time;
- Lodge a complaint with a data protection authority.
To exercise any of these rights, contact us at the email listed below.
8. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: xscalelab@gmail.com
- Telegram: t.me/XScaleLab